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Shipping Policy

At Olbia Jewelry we have three different situations with our shipping of goods.

Shipping from US stock

Olbia shipping policyTo the best of our ability we maintain a stock of certain items in the United States. In such case we do our best to ship all orders within 24 hours of receipt, Monday-Friday, excluding holidays. For all shipments within the United States of America, we provide FREE shipping. We ship to all 50 states in the United States. FREE shipping includes US Priority Mail, which is a service provided by the US Postal Service. In all shipments within the USA, you will receive your items within 3-5 business days.
For international orders from our US stock, timing for shipments vary based on the location and destination. For international orders, we do not provide FREE shipping. You will be responsible for paying international shipping fees and the costs vary based on the final destination

 

Shipping from International stock


Now we don’t always have our items in US stock, especially rings because they vary in size in our US warehouse. In this case we ship from our stock usually in Ukraine. For all shipments to the United States, we provide FREE shipping. This also applies to select other countries. In this case we ship your items the next days by International Post with a tracking record. We strive to do this the next working day. Our promise is that you will receive your tracking number within 48 hours of your order accounting for normal business days. The shipping time is typically two weeks from Ukraine to the United States.
For international orders, timing for shipments varies based on the location and destination. For international orders, we do not provide FREE shipping (except selected countries). You will be responsible for paying international shipping fees and the costs vary based on the final destination.

 

Shipping from Made to Order items


With the rise of 3D printing we have the ability to offer a wide range of interesting and customized designs; as such we sometimes offer items that are made to order. In this case we ship your items within five days by International Post with a tracking record. We strive to do this in less time but our promise is that you will receive your tracking number within 5 working days. The shipping time is typically two weeks from Ukraine to the United States so the package can be expected in about 3 weeks from time of order.
For international orders, the 5 day production time is the same, timing for shipments vary based on the location and destination. For international orders, we do not provide FREE shipping (except selected countries). You will be responsible for paying international shipping fees and the costs vary based on the final destination

Olbia Jewelry shall not be responsible for any errors in shipping caused by improper addresses or mistakes provided by Customer; and any late or undelivered shipments caused by customs or any shipping provider. Any errors in shipping caused by mistakes of Olbia Jewelry will be reshipped at no additional charge to Customer.

 

Tracking Information


Your tracking number will be sent when the package is ready to be received by the shipping company. Sometimes the tracking number may not be active for 24-48 hours.